We reserve the right to modify these terms at any time. Your continued use of the Site after changes constitutes your agreement to the updated terms. Changes will not affect orders accepted prior to the update.

Part I Terms of Use

General

The information and rules governing the Site may change. The “Last Updated” date above indicates the latest revision. Your use of the Site after changes signifies your acceptance of the updated terms.

Trademarks

The ridibi.com site, mark, and logo are service marks of ridibi.com. All other trademarks, product names, or logos on the Site are the property of their respective owners.

User-Generated Content

You may submit content such as comments, blogs, or product reviews (“User Content”). You are solely responsible for your User Content, which is considered non-confidential and non-proprietary. By submitting User Content, you warrant that:

  • It does not violate any intellectual property, privacy, or publicity rights, or any laws.
  • You have the legal right to use and authorize ridibi.com to use the content, including consent for any identifiable person featured.
  • It complies with our Acceptable Use Policy.
License Grant

By submitting User Content, you grant ridibi.com a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, modify, and exploit your User Content in any media, including future technologies. ridibi.com does not endorse User Content and may refuse, remove, edit, or delete it, or terminate user access, without liability.

Social Media Tag Usage

By using #ridibi.com, @ridibi.com, or similar social media tags related to the Site, you grant ridibi.com an unrestricted, irrevocable, royalty-free, perpetual, transferable, worldwide license to use uploaded images in marketing materials, on our websites, and through social media channels. You warrant that such images do not infringe third-party intellectual property rights.

Acceptable Use Policy

By using the Site or submitting User Content, you agree not to:

  • Submit content violating third-party intellectual property or privacy rights.
  • Post unlawful, harmful, abusive, defamatory, obscene, or otherwise objectionable content.
  • Harm any person or entity, including ridibi.com.
  • Impersonate others or misrepresent affiliations.
  • Forge headers or manipulate identifiers to disguise content origins.
  • Transmit unsolicited advertising or promotional materials.
  • Upload viruses or code that disrupts Site functionality.
  • Violate applicable laws or regulations.
  • Collect or use others’ personal information without consent.
  • Disparage others or make unsubstantiated claims.
  • Overburden or impair the Site or its networks.
  • Interfere with Site security or disobey network policies.
Enforcement

Violations may result in civil or criminal liability. ridibi.com may cooperate with law enforcement in connection with any violations of this policy.

Warranties & Disclaimers: Use of the Site

Information on the Site or provided via phone or email is provided “AS IS” and “AS AVAILABLE.” Your use of the Site is at your sole risk. To the extent permitted by law, we disclaim all warranties, express or implied, including those for availability, non-infringement, compatibility, security, accuracy, or completeness.

Note

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Limitation of Liability: Use of the Site

To the extent permitted by law, ridibi.com, its officers, directors, employees, agents, successors, subsidiaries, affiliates, or third-party providers are not liable for any direct, indirect, special, incidental, punitive, consequential, or exemplary damages (including loss of profits, data, or use) arising from the use or inability to use the Site, even if advised of such possibilities.

This does not affect liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Governing Law

These Terms of Use and any related non-contractual obligations are governed by the laws of the United States. The Site is operated from our offices at 2031 Augusta St, Lancaster, TX 75146.

We make no representation that the Site’s content is appropriate or legal in other jurisdictions. Accessing the Site from territories where its content is illegal is prohibited, and users are responsible for compliance with local laws.


Part II Terms of Sale

Order Acceptance

Order acceptance occurs when you receive our confirmation email, forming a contract subject to these terms. Please retain the email for your records.

Unavailable Items

If products are unavailable after confirmation, we will notify you promptly and refund any payment for unavailable items. If payment has not been processed, no charge will be made. Acceptance is subject to product availability.

Our Products

Product prices and availability may change without notice. We aim to ensure accurate descriptions, prices, and details, but errors may occur. We reserve the right to correct errors or revoke offers, even after order submission.

Pricing Errors

If an error materially impacts your order, we will notify you and offer the option to cancel the affected portion or the entire order, with a full refund for canceled items. This does not limit your rights under our Returns Policy.

Prices & Payment

Product prices are as shown on the order pages at the time of purchase. Payment is required upon dispatch. For installment shipments, payment may be taken per shipment, not exceeding the order total. Delivery is contingent on receiving full payment. Invoices are included in the order confirmation email.

Delivery

We provide an estimated delivery date in the confirmation email and aim to deliver within that period. Some products require a signature upon delivery.

Delays

Delays due to circumstances beyond our control may occur. We will notify you to minimize impact but are not liable for such delays. If we cannot contact you to reschedule a failed delivery, we may terminate the contract.

Risk & Ownership

You assume responsibility for products upon delivery to the specified address. Ownership transfers once full payment is received.

Right to Cancel

Your cancellation rights are outlined in our Returns Policy. These depend on the product, reason for return, and timing. Manufacturer warranties may provide additional rights, which should be directed to the manufacturer.

We may refuse or cancel orders, restrict accounts, or terminate ridibi.com Rewards for misuse or breach of these terms. Verification of information may be required before order acceptance.

Warranties & Disclaimers: Sale of Goods

We are legally obligated to supply products conforming to the contract. To the extent permitted by law, we disclaim all warranties, express or implied, regarding products. This does not affect your legal rights as a consumer or your rights under the Consumer Contracts Regulations 2013.

Limitation of Liability: Sale of Goods

We are liable only for losses that are a natural, foreseeable consequence of our breach. For business customers, we are not liable for loss of revenue, profits, anticipated savings, goodwill, business opportunity, or reputation. For all customers, we are not liable for unforeseeable losses.

Consumer Rights

These terms and our Returns Policy do not affect your legal rights as a consumer. Liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation is not excluded.

Governing Law

These Terms of Sale and any related contractual or non-contractual obligations are governed by the laws of the United States.

Questions About These Terms?

Our team is available Monday – Friday and responds within 1 business day.

support@ridibi.com
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